Refund Policy for ITC (IMEI True Check)
At ITC (IMEI True Check), we are committed to providing you with accurate and timely mobile history reports. If you need to request a refund, please review our policy below.
1. Standard Refunds
Eligibility:
- You can request a refund within 1 hour of placing your order.
After 1 Hour:
- Refunds are not available after the 1-hour time frame, as the report may already be in preparation or completed.
2. Exceptional Cases
Incorrect Report:
- If the report you receive is incorrect due to our error, you are eligible for a refund.
Wrong IMEI Number:
- If you input an incorrect IMEI number and receive an incorrect report, you may also be eligible for a refund.
- Please contact us as soon as possible to resolve the issue.
3. How to Request a Refund
Submit the Form:
- Complete the form below to request your refund.
Processing Time:
- Refund requests are reviewed and processed within 24 hours or less.
For further assistance, feel free to contact us at support@imeitruecheck.com.